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Refund and Returns Policy — Priya Silks, committed to quality and dedicated to your satisfaction

Our Policy

At Priya Silks, every saree is carefully inspected and thoughtfully packed before it reaches you. We take great pride in the quality and authenticity of our products and are committed to ensuring a delightful shopping experience.

Refund Policy

As each saree is carefully selected and quality-checked, we do not offer refunds. However, if you receive a product with a genuine manufacturing defect, we will be happy to provide a replacement.

Replacement Eligibility

To be eligible for a replacement:

  • The request must be made within 3 days of receiving your order.
  • The saree must be unused, unwashed, and in its original condition, with all tags and packaging intact.
  • The issue must be verified by our customer support team upon reviewing the provided photographs or videos.

Our Commitment

Every Priya Silks saree represents the craftsmanship of skilled Indian artisans and the trust our customers place in us. While we maintain a strict quality process, your satisfaction remains our highest priority, and we are always happy to assist you with any genuine concerns.

We're Here to Help

Our team is always here to assist you and ensure that any genuine concerns are resolved promptly and fairly.

Need Assistance?

If you have any questions about your order or shipment, we're always happy to help.

PRIYA SILKS
Kollam, Kerala, India
Customer Care
+91 94965 38435
WhatsApp
+91 94965 38435
Email
info@priyasilkskollam.com

Secure Packaging

Packed with care to ensure safe delivery.

Fast Delivery

Orders processed within 48 hours for quick delivery.

Worldwide Shipping

Delivering elegance across the globe.

Trusted Service

Reliable support, every step of the way.